Orders typically take 6 to 7 working days to reach you. When you place your order, it gets confirmed with us, providing you with a tracking number by which you can monitor it further. We do our best to keep up to our delivery timelines, but sometimes factors such as weather or unforeseen delays might extend this period. Our Customer Support is always there to help you with whatever you may want to know.

Yes At Living Shapes, we endeavor to pack and dispatch your entire order together in one go. This helps not only reduce packaging waste but also adds to your convenience. For specific delivery requirements and other queries, please contact our customer service team.

Yes. If you need to postpone your delivery, please contact us as soon as possible. We’ll do our best to make changes as per your new preferred delivery date. Just reach out to our customer support team with your order details, and we’ll reschedule your order as per convenience.

Absolutely yes, we do provide free home delivery for all orders. Home delivery is a method of getting the order hassle-free, making sure that it reaches you safely and on time.

In case of delay, we sincerely regret the trouble caused to you. Please do contact us immediately at cs@livingshapes.com or call at +91 9928300706. We shall look into the reasons for delay of your order and update you as soon as possible regarding the expected delivery time.

No, we don't have any extra charges for delivery or installation. At Living Shapes, we believe in making a hassle-free experience while shopping. No extra fees, for you on your checkout page. Our team delivers and installs items for free to ensure that everything is set perfectly at your place. Have any special requests or questions? Our customer service has your back.

To view the estimated delivery date, one only needs to use the tracking information provided at the time of purchase. This will indicate the status of your order and the expected delivery date. Our customer service team can address any problem or question you have.

We always strive to deliver the ordered items before the delivery date if possible. However, assuring any guarantee regarding delivery prior to our stipulated date is not quite convenient, but we always try our best to work according to your needs. You can feel free to contact us for further queries.

At present, we do not service internationals. However, please get in touch with our customer service team if you need assistance with shipments specifically in India or have any other requirements. Your interest is of value to us and we are here to help.

Our products do not have any warranty attached to them. The items which we sell are made to be of high quality and, as such, with the fineness of the craftsmanship, they last long for years. In any unlikely event that you may find some faults, our customer support team is here to help. Best practice from us is to check on your products upon delivery to see that it meets your expectations.

Kindly get in touch with our customer support team if the product is damaged or defective. Please email us at cs@livingshapes.com or call us on +91 9928300706. The company representative will step by your side in the return process and also in finding a way out to replace the product or arrange a refund for the order. We are dedicated to solving any problem promptly and expeditiously to result in your satisfaction.

If you wish to return a product, please contact our customer service for appropriate guidance on the way forward. They will provide you with necessary steps and guidelines that will help in the initiation of the return process.

If you need to exchange a product, follow the instructions provided on the page here, or contact our customer support team for assistance.

We offer exchange of our products only if our product is damaged or replacement item is received

To initiate a return, please contact our customer service team. They will guide you through the process in accordance with our return policy.

If you are unable to check the status of your order or track your shipment, please contact our customer support team. They will help you retrieve the details of your order and update you with the latest information.

Those order status allows one to track progress in getting your purchase. Very frequently, they will come up with "Processing" when your order is being prepared, "Shipped" when it is out for delivery, or "Delivered" when it finally arrives. Each of these statuses shows where in the fulfillment process your order is.

Returning to Origin means that there is a failure of delivery attempt, and your order is being re-dispatched back to our warehouse. You can hereby go ahead and notify our customer service team in order for us to support you further in reshipping or finding any other alternative solution on how you can get the order.

If by any means your tracking number has not reached you, we advise that you contact our customer support team. They will direct you on how to monitor the tracking details of your order.

When your order status says "Processing," this means your order is preparing to get shipped. This entails checking to see the products and planning logistics for delivery.

You can check the cancellation policy here: https://livingshapes.in/pages/shipping-returns

No If you wish to cancel, please email  :- cs@livingshapes.com or call us +91 9928300706 for more assistance.

Yes, you will get a full refund if you happen to cancel your order. We process refunds with no delay so that the amount gets credited back to your original source of payment without any deductions.

Requests are processed within 48 hours from its receipt. We shall confirm your request in time and thereafter process it immediately. We are always devoted to making the cancellation process as easy and expeditious as possible.

You can send us a mail at cs@livingshapes.com or call on +91 9928300706 to place a bulk order. Our staff will provide you with the details and ensure an easy ordering process.

Minimum quantity for a bulk order is 3-4 items. Whether you are outfitting a large space or require multiples of something, we can help meet your bulk order requirements.

Yes, you can mix different products in a bulk order. You will be able to have a variety of product items best fitting your needs and at the same time continue the price advantage of bulk purchasing.

Yes, you can change the shipping or billing address but only within 5-6 hours of placing the order. Please inform our customer support team at the earliest to make the change that is required.

No, every order must have an invoice for the application record and the warranty purposes. But you can at least tell the recipient that it's a gift!

Yes, you can safely use a credit card or give bank details.All the payments done are safe and secured as we ensure to protect your personal information regarding the transaction processed.

No. Only one coupon can be applied to one transaction. Choose the coupon that returns the highest value when you purchase.

Coupons are offered to the customers only for some savings or discount on the purchased item and are unrelated to calculating the taxes. In effect, the coupon reduces the amount you pay out of pocket.

Please get in touch with our customer care support for further clarification. We’ll assist you in resolving the issue so you can enjoy the discount.Please email :-cs@livingshapes.com or call us +91 9928300706 for more assistance.

At the moment, we do not allow customization of any products. All of our products are pre-designed and available for your consumption as-is in order to guarantee quality.

We do not offer customization services at this moment; therefore, ordering of custom products is not possible.

Since we don't do customization, there's no lead time on those kinds of products. We really focus on a curated selection of ready-made items.

Yes, we offer a 5% discount for first-time customers. Just use the provided code during checkout.

Yes, we have discounts for bulk purchases. Please reach out to our support team to learn more about the offers available on bulk orders and gain an advantage on each purchase.

Yes, Living Shapes offers seasonal sales and promotions throughout the year. Please visit our website homepage for details.

Find out the current promotions and discounts by visiting our homepage at Living Shapes.

You will receive a discount code from us. Enter the code in the field when checking out, and the discount will be automatically deducted from the order's total amount.